Apps inject popups without consent and no way to remove
Shopify recovery and chat apps inject popups and widgets into storefronts and checkout without consent, and merchants cannot find a working way to turn them off
Tier I · Proven The best-established problems.
8 public reports · first reported 30 January 2023 · last reported 26 November 2025
What's going wrong
Merchants report that an abandoned cart recovery app and a WhatsApp chat app added popups and widgets to their storefronts, including cart and checkout pages, without asking.
AI-assisted: written with the help of AI from the reports. The idea report has the full summary.
In the idea report
- The full summary.
- The products the 8 reports are about, and how many came each month.
- Related problems.
No business has been found with this problem yet, so the report has no contacts. All sales are final — no refunds. Pricing.