Unlock popup freezes or rejects password
The unlock popup freezes, rejects the correct master password, or shows unclear errors, so users must disable and re-enable it.
Tier II · Emerging Problems that are still building up.
7 public reports · first reported 14 February 2018 · last reported 1 March 2024
What's going wrong
Many Firefox users report that the password extension fails at the moment they try to unlock it.
AI-assisted: written with the help of AI from the reports. The idea report has the full summary.
In the idea report
- The full summary.
- The products the 7 reports are about, and how many came each month.
- Related problems.
No business has been found with this problem yet, so the report has no contacts. All sales are final — no refunds. Pricing.