Uninstalled app code left in storefront theme
Uninstalling Shopify marketing apps leaves their code in the storefront, causing errors and popups that keep showing
Tier I · Proven The best-established problems.
8 public reports · first reported 5 April 2020 · last reported 17 September 2026
What's going wrong
Merchants who uninstall Shopify marketing apps, including review, email and SMS tools, report that code from the removed app stays in the storefront theme.
AI-assisted: written with the help of AI from the reports. The idea report has the full summary.
In the idea report
- The full summary.
- The products the 8 reports are about, and how many came each month.
- Related problems.
No business has been found with this problem yet, so the report has no contacts. All sales are final — no refunds. Pricing.