Billed for unused gift apps after trial or uninstall
Merchants keep getting billed for installed gift-with-purchase apps they never use or have uninstalled, with no warning at trial end and refunds refused.
Tier II · Emerging Problems that are still building up.
3 public reports · first reported 4 April 2023 · last reported 29 October 2025
What's going wrong
Merchants of this promotional gift-with-purchase app report being charged after free trials ended, sometimes for installation rather than use, and in one case for months on an app never used.
AI-assisted: written with the help of AI from the reports. The idea report has the full summary.
In the idea report
- The full summary.
- The products the 3 reports are about, and how many came each month.
- Related problems.
No business has been found with this problem yet, so the report has no contacts. All sales are final — no refunds. Pricing.