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Two-step setup forces a phone or a set default device

Two-step verification pushes users toward a phone number or a default device, and some cannot find an authenticator app option.

Tier II · Emerging Problems that are still building up.

3 public reports · first reported 19 December 2021 · last reported 1 July 2025

Idea report · $9 · No contacts · All sales final

See a sample idea report

What's going wrong

Users who want two-step verification report that the setup starts by asking for a phone number, and they cannot find an option to use a code app.

AI-assisted: written with the help of AI from the reports. The idea report has the full summary.

In the idea report

  • The full summary.
  • The products the 3 reports are about, and how many came each month.
  • Related problems.

No business has been found with this problem yet, so the report has no contacts. All sales are final — no refunds. Pricing.