Two-factor codes fail and lock owners out
Two-factor login codes fail to arrive or stop working, so users are locked out of their own sites.
Tier II · Emerging Problems that are still building up.
5 public reports · first reported 26 March 2019 · last reported 22 April 2024
What's going wrong
Owners who enabled the two-factor feature report that codes stop arriving by email, that backup codes are rejected, or that the login just says the method is unavailable after a few uses.
AI-assisted: written with the help of AI from the reports. The idea report has the full summary.
In the idea report
- The full summary.
- The products the 5 reports are about, and how many came each month.
- Related problems.
No business has been found with this problem yet, so the report has no contacts. All sales are final — no refunds. Pricing.