Tutor support replies take days and tickets auto-close
Tutor LMS support replies take days, tickets auto-close, and promised patches never arrive.
Tier II · Emerging Problems that are still building up.
3 public reports · first reported 30 September 2025 · last reported 21 January 2026
What's going wrong
Paying and free users of Tutor LMS report that support replies arrive days or even weeks after posting, that some threads are closed automatically after about three days without resolution, and that promised fixes or patches never appear.
AI-assisted: written with the help of AI from the reports. The idea report has the full summary.
In the idea report
- The full summary.
- The products the 3 reports are about, and how many came each month.
- Related problems.
No business has been found with this problem yet, so the report has no contacts. All sales are final — no refunds. Pricing.