Translation requests fail with a generic error message
Translations fail with a generic 'cannot translate your text' error for some language pairs and texts, including English to Chinese and rewrite requests.
Tier II · Emerging Problems that are still building up.
4 public reports · first reported 13 February 2025 · last reported 17 July 2026
What's going wrong
Users of the DeepL add-on in Firefox often get a message saying the text cannot be translated and to try again later, even when they select ordinary text.
AI-assisted: written with the help of AI from the reports. The idea report has the full summary.
In the idea report
- The full summary.
- The products the 4 reports are about, and how many came each month.
- Related problems.
No business has been found with this problem yet, so the report has no contacts. All sales are final — no refunds. Pricing.