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Translation add-on stays inactive on some systems

The translation add-on stays inactive or fails to run on certain systems and versions.

Tier I · Proven The best-established problems.

6 public reports · first reported 26 March 2022 · last reported 30 May 2026

Idea report · $19 · No contacts · All sales final

See a sample idea report

What's going wrong

Several Firefox users say the translation add-on never becomes active, cannot be enabled, or stops being useful after an update.

AI-assisted: written with the help of AI from the reports. The idea report has the full summary.

In the idea report

  • The full summary.
  • The products the 6 reports are about, and how many came each month.
  • Related problems.

No business has been found with this problem yet, so the report has no contacts. All sales are final — no refunds. Pricing.