Tracking fields on orders fail to save
Tracking details entered on the order page do not save, and the fields come back empty after the owner clicks save.
Tier I · Proven The best-established problems.
5 public reports · first reported 23 May 2023 · last reported 30 October 2024
What's going wrong
Owners of WooCommerce stores say that after they enter a carrier, tracking code and pickup date on an order and press save, the values vanish or the form resets to blank.
AI-assisted: written with the help of AI from the reports. The idea report has the full summary.
In the idea report
- The full summary.
- The products the 5 reports are about, and how many came each month.
- Related problems.
No business has been found with this problem yet, so the report has no contacts. All sales are final — no refunds. Pricing.