The platform's tracking and ad apps bill while not working
Merchants are billed monthly for the platform's tracking and ad apps that record no sales or cannot be opened
Tier II · Emerging Problems that are still building up.
4 public reports · first reported 18 December 2021 · last reported 23 April 2026
What's going wrong
Store owners using paid tracking, analytics, and the tool's apps report being charged monthly while the app either recorded no orders or sales, or could not be opened or logged into at all.
AI-assisted: written with the help of AI from the reports. The idea report has the full summary.
In the idea report
- The full summary.
- The products the 4 reports are about, and how many came each month.
- Related problems.
No business has been found with this problem yet, so the report has no contacts. All sales are final — no refunds. Pricing.