Toolbox updates take whole sites offline
Toolbox plugin updates crash the entire WordPress site with fatal errors, sometimes locking owners out of the admin area.
Tier I · Proven The best-established problems.
15 public reports · first reported 27 January 2020 · last reported 23 September 2025
What's going wrong
Site owners running the Sydney Toolbox add-on for the Sydney theme report that updating or activating it sometimes takes the entire website offline, showing blank pages, HTTP 500 errors or a critical error notice.
AI-assisted: written with the help of AI from the reports. The idea report has the full summary.
In the idea report
- The full summary.
- The products the 15 reports are about, and how many came each month.
- Related problems.
No business has been found with this problem yet, so the report has no contacts. All sales are final — no refunds. Pricing.