Toolbar icon missing or add-on fails to open
The toolbar icon disappears or the add-on fails to open or crashes when users click it, so they cannot reach it at checkout.
Tier I · Proven The best-established problems.
9 public reports · first reported 3 February 2022 · last reported 15 April 2025
What's going wrong
Users of this Firefox add-on report that the icon vanishes from the toolbar after installation or updates, that clicking it does nothing, or that the window never opens or crashes midway.
AI-assisted: written with the help of AI from the reports. The idea report has the full summary.
In the idea report
- The full summary.
- The products the 9 reports are about, and how many came each month.
- Related problems.
No business has been found with this problem yet, so the report has no contacts. All sales are final — no refunds. Pricing.