Ticket PDF downloads fail or come out blank
Ticket PDFs fail to download or come out blank, and product images trigger a TCPDF size error that stops ticket generation.
Tier II · Emerging Problems that are still building up.
3 public reports · first reported 30 September 2024 · last reported 12 June 2025
What's going wrong
Site owners report that downloading a ticket PDF or badge from the order link returns an error, while another found a blank page after purchase.
AI-assisted: written with the help of AI from the reports. The idea report has the full summary.
In the idea report
- The full summary.
- The products the 3 reports are about, and how many came each month.
- Related problems.
No business has been found with this problem yet, so the report has no contacts. All sales are final — no refunds. Pricing.