Ticket attachments fail to save or open for agents
Files attached to tickets upload but fail to save, display or open for agents.
Tier II · Emerging Problems that are still building up.
3 public reports · first reported 19 February 2025 · last reported 18 June 2025
What's going wrong
Site owners running this ticketing plugin report that files attached to tickets fail after submission.
AI-assisted: written with the help of AI from the reports. The idea report has the full summary.
In the idea report
- The full summary.
- The products the 3 reports are about, and how many came each month.
- Related problems.
No business has been found with this problem yet, so the report has no contacts. All sales are final — no refunds. Pricing.