Theme support replies take days, leaving buyers stuck
Theme support answers take days and leaves paying buyers stuck with broken sites.
Tier II · Emerging Problems that are still building up.
3 public reports · first reported 4 April 2024 · last reported 6 December 2024
What's going wrong
Owners of the Avril WordPress theme report that vendor support is slow or unhelpful.
AI-assisted: written with the help of AI from the reports. The idea report has the full summary.
In the idea report
- The full summary.
- The products the 3 reports are about, and how many came each month.
- Related problems.
No business has been found with this problem yet, so the report has no contacts. All sales are final — no refunds. Pricing.