Marketing sends and popups continue after app uninstall
Marketing emails, texts, and popups keep reaching shoppers after the app is uninstalled or its automation is turned off, with no working way to stop them
Tier I · Proven The best-established problems.
8 public reports · first reported 5 October 2021 · last reported 22 July 2026
What's going wrong
Merchants across several Shopify marketing apps and a popup tool report that emails, texts, and popup scripts keep reaching shoppers after the app is uninstalled or its automation is switched off.
AI-assisted: written with the help of AI from the reports. The idea report has the full summary.
In the idea report
- The full summary.
- The products the 8 reports are about, and how many came each month.
- Related problems.
No business has been found with this problem yet, so the report has no contacts. All sales are final — no refunds. Pricing.