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Sync app will not start after reinstall

After reinstalling, the sync app will not start and users cannot tell if it is running, because old config files from a newer version block startup.

Tier II · Emerging Problems that are still building up.

6 public reports · first reported 26 August 2026 · last reported 26 August 2026

Idea report · $9 · No contacts · All sales final

See a sample idea report

What's going wrong

After reinstalling the sync app from a package manager, a user finds the web interface cannot be reached and no process is visible.

AI-assisted: written with the help of AI from the reports. The idea report has the full summary.

In the idea report

  • The full summary.
  • The products the 6 reports are about, and how many came each month.
  • Related problems.

No business has been found with this problem yet, so the report has no contacts. All sales are final — no refunds. Pricing.