← Problems

Deleted the tool's contacts return via the platform's sync

Deleted or disconnected the platform's contacts reappear in email marketing tools after the sync is removed, so merchants keep paying for people they removed

Tier II · Emerging Problems that are still building up.

3 public reports · first reported 16 April 2019 · last reported 2 September 2026

Idea report · $9 · No contacts · All sales final

See a sample idea report

What's going wrong

Store owners who connect the platform to the tool's report that contacts remain or come back after the connection is removed or after they are deleted by hand.

AI-assisted: written with the help of AI from the reports. The idea report has the full summary.

In the idea report

  • The full summary.
  • The products the 3 reports are about, and how many came each month.
  • Related problems.

No business has been found with this problem yet, so the report has no contacts. All sales are final — no refunds. Pricing.