Surprise charges and impossible cancellation
Unexplained charges and cancellation that cannot be completed through the blocker's account.
Tier II · Emerging Problems that are still building up.
3 public reports · first reported 6 November 2024 · last reported 8 March 2025
What's going wrong
Firefox users report unexplained charges on their card, such as a payment they did not recognise, and say the account cannot be reached to cancel.
AI-assisted: written with the help of AI from the reports. The idea report has the full summary.
In the idea report
- The full summary.
- The products the 3 reports are about, and how many came each month.
- Related problems.
No business has been found with this problem yet, so the report has no contacts. All sales are final — no refunds. Pricing.