Support tickets unanswered and updates stalled
Support tickets go unanswered for weeks, and the plugin has not been updated in a long time, leaving owners unsure whether to stay.
Tier II · Emerging Problems that are still building up.
3 public reports · first reported 3 May 2022 · last reported 6 May 2025
What's going wrong
Several site owners say the plugin's support is effectively absent.
AI-assisted: written with the help of AI from the reports. The idea report has the full summary.
In the idea report
- The full summary.
- The products the 3 reports are about, and how many came each month.
- Related problems.
No business has been found with this problem yet, so the report has no contacts. All sales are final — no refunds. Pricing.