Support tickets go unanswered or get blocked
Support requests go unanswered, stall for months, and some customers cannot reach support at all.
Tier II · Emerging Problems that are still building up.
3 public reports · first reported 25 May 2022 · last reported 3 November 2023
What's going wrong
Site owners who paid for this social sharing plugin report that support replies are slow, stalled, or missing altogether, so problems stay open for months.
AI-assisted: written with the help of AI from the reports. The idea report has the full summary.
In the idea report
- The full summary.
- The products the 3 reports are about, and how many came each month.
- Related problems.
No business has been found with this problem yet, so the report has no contacts. All sales are final — no refunds. Pricing.