Support tickets go unanswered for weeks
Support tickets and emails about the plugin go unanswered for weeks or months.
Tier I · Proven The best-established problems.
6 public reports · first reported 11 November 2022 · last reported 10 October 2026
What's going wrong
Site owners of this WordPress plugin repeatedly report that their support tickets, emails and website messages receive no reply for weeks, sometimes months.
AI-assisted: written with the help of AI from the reports. The idea report has the full summary.
In the idea report
- The full summary.
- The products the 6 reports are about, and how many came each month.
- Related problems.
No business has been found with this problem yet, so the report has no contacts. All sales are final — no refunds. Pricing.