Support tickets go unanswered for days or weeks
Support tickets sit unanswered for days or weeks, and merchants get no follow-up after install or after payment.
Tier I · Proven The best-established problems.
8 public reports · first reported 26 October 2022 · last reported 5 May 2026
What's going wrong
Across many reviews of this WhatsApp marketing app, merchants describe support tickets that sit for days or weeks.
AI-assisted: written with the help of AI from the reports. The idea report has the full summary.
In the idea report
- The full summary.
- The products the 8 reports are about, and how many came each month.
- Related problems.
No business has been found with this problem yet, so the report has no contacts. All sales are final — no refunds. Pricing.