← Problems

Support tickets go unanswered for days or weeks

Support requests to the app go unanswered for days or weeks, and replies are canned or repeat the same tutorial links.

Tier I · Proven The best-established problems.

5 public reports · first reported 30 June 2024 · last reported 9 June 2026

Idea report · $19 · No contacts · All sales final

See a sample idea report

What's going wrong

Merchants running affiliate programs report that support requests to this app sit unanswered for days or weeks.

AI-assisted: written with the help of AI from the reports. The idea report has the full summary.

In the idea report

  • The full summary.
  • The products the 5 reports are about, and how many came each month.
  • Related problems.

No business has been found with this problem yet, so the report has no contacts. All sales are final — no refunds. Pricing.