Support tickets go unanswered for days
Support requests go unanswered for days or get a reply only after a long wait, with no updates.
Tier I · Proven The best-established problems.
5 public reports · first reported 30 October 2024 · last reported 29 May 2025
What's going wrong
Several merchants say that support for this cart upsell app is slow or silent.
AI-assisted: written with the help of AI from the reports. The idea report has the full summary.
In the idea report
- The full summary.
- The products the 5 reports are about, and how many came each month.
- Related problems.
No business has been found with this problem yet, so the report has no contacts. All sales are final — no refunds. Pricing.