Support tickets and chat go unanswered
Support tickets, emails and chat go unanswered for weeks, leaving owners unsure whether the company is still operating.
Tier I · Proven The best-established problems.
5 public reports · first reported 17 April 2023 · last reported 18 June 2026
What's going wrong
Several site owners report that support requests sent by ticket, email, and chat received no reply for weeks, in some cases since April.
AI-assisted: written with the help of AI from the reports. The idea report has the full summary.
In the idea report
- The full summary.
- The products the 5 reports are about, and how many came each month.
- Related problems.
No business has been found with this problem yet, so the report has no contacts. All sales are final — no refunds. Pricing.