Support requests go unanswered for days
Support requests sent to the plugin developer go unanswered for days, leaving site owners stuck on broken settings.
Tier II · Emerging Problems that are still building up.
3 public reports · first reported 2 September 2015 · last reported 1 July 2025
What's going wrong
Site owners using this WordPress plugin report that questions sent to the developer through the support forum sit unanswered for days or longer.
AI-assisted: written with the help of AI from the reports. The idea report has the full summary.
In the idea report
- The full summary.
- The products the 3 reports are about, and how many came each month.
- Related problems.
No business has been found with this problem yet, so the report has no contacts. All sales are final — no refunds. Pricing.