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Support requests get no reply or fail to send

Support emails and contact forms go unanswered for days, or the contact form itself fails to send.

Tier II · Emerging Problems that are still building up.

3 public reports · first reported 29 May 2024 · last reported 28 April 2026

Idea report · $9 · No contacts · All sales final

See a sample idea report

What's going wrong

Paying and free users of this WooCommerce pricing plugin report that their support requests go unanswered.

AI-assisted: written with the help of AI from the reports. The idea report has the full summary.

In the idea report

  • The full summary.
  • The products the 3 reports are about, and how many came each month.
  • Related problems.

No business has been found with this problem yet, so the report has no contacts. All sales are final — no refunds. Pricing.