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Support replies without fixing wholesale app problems

Support replies without resolving problems, closes tickets unfixed, or hands the fix back to the merchant.

Tier I · Proven The best-established problems.

5 public reports · first reported 14 December 2022 · last reported 3 April 2025

Idea report · $19 · No contacts · All sales final

See a sample idea report

What's going wrong

Merchants using this wholesale B2B app report that support is slow and unhelpful.

AI-assisted: written with the help of AI from the reports. The idea report has the full summary.

In the idea report

  • The full summary.
  • The products the 5 reports are about, and how many came each month.
  • Related problems.

No business has been found with this problem yet, so the report has no contacts. All sales are final — no refunds. Pricing.