Support replies take days and rarely fix issues
Support takes days to reply, repeats questions, and often fails to resolve volume discount problems.
Tier I · Proven The best-established problems.
10 public reports · first reported 20 January 2022 · last reported 25 December 2025
What's going wrong
Many merchants who installed this volume discount app say support is the weakest part.
AI-assisted: written with the help of AI from the reports. The idea report has the full summary.
In the idea report
- The full summary.
- The products the 10 reports are about, and how many came each month.
- Related problems.
No business has been found with this problem yet, so the report has no contacts. All sales are final — no refunds. Pricing.