Support replies slowly with no chat or phone option
Support answers only by email, takes days or weeks, and offers no chat or phone line for urgent account problems.
Tier II · Emerging Problems that are still building up.
3 public reports · first reported 14 August 2024 · last reported 22 June 2025
What's going wrong
Merchants running the tool's email campaigns report that support answers only by email, often taking days or weeks, and offers no live chat or phone line.
AI-assisted: written with the help of AI from the reports. The idea report has the full summary.
In the idea report
- The full summary.
- The products the 3 reports are about, and how many came each month.
- Related problems.
No business has been found with this problem yet, so the report has no contacts. All sales are final — no refunds. Pricing.