Support never replies, so refunds stall
Support never answers emails or social messages, so refund requests and questions go unresolved for weeks.
Tier II · Emerging Problems that are still building up.
9 public reports · first reported 13 September 2021 · last reported 6 February 2024
What's going wrong
Owners who bought the paid version of this WordPress SMS plugin report that developer support emails, social media messages and web chat go unanswered for weeks.
AI-assisted: written with the help of AI from the reports. The idea report has the full summary.
In the idea report
- The full summary.
- The products the 9 reports are about, and how many came each month.
- Related problems.
No business has been found with this problem yet, so the report has no contacts. All sales are final — no refunds. Pricing.