Support never replies and setup docs are missing
Paid buyers get no reply from support and find no usable setup documentation for the plugin.
Tier II · Emerging Problems that are still building up.
4 public reports · first reported 21 August 2021 · last reported 8 April 2024
What's going wrong
Owners who buy the paid version of this WordPress login plugin report that support tickets go unanswered and that the documentation does not explain how to add the features in the admin area or in theme templates.
AI-assisted: written with the help of AI from the reports. The idea report has the full summary.
In the idea report
- The full summary.
- The products the 4 reports are about, and how many came each month.
- Related problems.
No business has been found with this problem yet, so the report has no contacts. All sales are final — no refunds. Pricing.