Support is unreachable or only by slow email
Support is slow, unreachable during opening hours, and offers only email, so problems stay unresolved.
Tier II · Emerging Problems that are still building up.
3 public reports · first reported 10 October 2024 · last reported 12 November 2024
What's going wrong
Users report that support is hard to reach during opening hours and only answers by email, which makes communication clumsy and slow.
AI-assisted: written with the help of AI from the reports. The idea report has the full summary.
In the idea report
- The full summary.
- The products the 3 reports are about, and how many came each month.
- Related problems.
No business has been found with this problem yet, so the report has no contacts. All sales are final — no refunds. Pricing.