Support is slow, bot-driven and stalls tickets
Support replies are slow, bot-driven and stall escalations, with issues pushed to other vendors
Tier II · Emerging Problems that are still building up.
4 public reports · first reported 29 November 2024 · last reported 25 February 2025
What's going wrong
Several merchants report that reaching a person at this email platform is hard.
AI-assisted: written with the help of AI from the reports. The idea report has the full summary.
In the idea report
- The full summary.
- The products the 4 reports are about, and how many came each month.
- Related problems.
No business has been found with this problem yet, so the report has no contacts. All sales are final — no refunds. Pricing.