Support is hard to reach or get answers from
Support is hard to reach, with long phone waits, short opening hours and no replies to written feedback.
Tier II · Emerging Problems that are still building up.
5 public reports · first reported 3 July 2024 · last reported 26 August 2024
What's going wrong
Customers report that support is hard to reach, with long phone waits, limited hours and little reply to written feedback.
AI-assisted: written with the help of AI from the reports. The idea report has the full summary.
In the idea report
- The full summary.
- The products the 5 reports are about, and how many came each month.
- Related problems.
No business has been found with this problem yet, so the report has no contacts. All sales are final — no refunds. Pricing.