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Support is absent and setup steps are unclear

Owners get no working help: support is slow or absent, and setup steps like confirmation and interest groups are unclear.

Tier I · Proven The best-established problems.

5 public reports · first reported 30 October 2020 · last reported 28 May 2025

Idea report · $19 · No contacts · All sales final

See a sample idea report

What's going wrong

Several site owners, many of them freelancers setting up sites for clients, report that the MailerLite signup plugin is hard to start with and that support does not respond.

AI-assisted: written with the help of AI from the reports. The idea report has the full summary.

In the idea report

  • The full summary.
  • The products the 5 reports are about, and how many came each month.
  • Related problems.

No business has been found with this problem yet, so the report has no contacts. All sales are final — no refunds. Pricing.