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Support gives scripted or contradictory answers

Support replies are scripted, contradictory or missing, so merchants cannot get checkout errors or sourcing questions resolved.

Tier II · Emerging Problems that are still building up.

3 public reports · first reported 20 July 2025 · last reported 9 December 2025

Idea report · $9 · No contacts · All sales final

See a sample idea report

What's going wrong

Merchants of this dropshipping app say that support chat and email replies are generic, often automated, and sometimes contradict each other.

AI-assisted: written with the help of AI from the reports. The idea report has the full summary.

In the idea report

  • The full summary.
  • The products the 3 reports are about, and how many came each month.
  • Related problems.

No business has been found with this problem yet, so the report has no contacts. All sales are final — no refunds. Pricing.