Support emails and tickets go unanswered
Support requests about this SMS app go unanswered for weeks, including account verification and phone calls.
Tier II · Emerging Problems that are still building up.
3 public reports · first reported 11 December 2024 · last reported 16 August 2025
What's going wrong
Several merchants who installed this Shopify text marketing app say the support channels did not respond.
AI-assisted: written with the help of AI from the reports. The idea report has the full summary.
In the idea report
- The full summary.
- The products the 3 reports are about, and how many came each month.
- Related problems.
No business has been found with this problem yet, so the report has no contacts. All sales are final — no refunds. Pricing.