Support does not answer or fix reported bugs
Paid and free support take days or weeks, closes threads without fixes, and does not pass reported bugs to developers.
Tier I · Proven The best-established problems.
8 public reports · first reported 1 July 2022 · last reported 5 March 2026
What's going wrong
Many owners report that support responses are slow or missing, and that threads get closed without a real fix.
AI-assisted: written with the help of AI from the reports. The idea report has the full summary.
In the idea report
- The full summary.
- The products the 8 reports are about, and how many came each month.
- Related problems.
No business has been found with this problem yet, so the report has no contacts. All sales are final — no refunds. Pricing.