Support chat send button fails for merchants
Support chat send button does not work, so merchants cannot reach support or send messages.
Tier II · Emerging Problems that are still building up.
4 public reports · first reported 28 February 2022 · last reported 15 August 2025
What's going wrong
Merchants report that the send button in this app's support chat does nothing, so their messages never go through.
AI-assisted: written with the help of AI from the reports. The idea report has the full summary.
In the idea report
- The full summary.
- The products the 4 reports are about, and how many came each month.
- Related problems.
No business has been found with this problem yet, so the report has no contacts. All sales are final — no refunds. Pricing.