Support and refunds unanswered after purchase
Support requests and refund or trial questions go unanswered after purchase.
Tier II · Emerging Problems that are still building up.
4 public reports · first reported 27 January 2022 · last reported 21 January 2025
What's going wrong
Site owners who buy this WordPress plugin report that their support messages and error reports go unanswered for days or weeks.
AI-assisted: written with the help of AI from the reports. The idea report has the full summary.
In the idea report
- The full summary.
- The products the 4 reports are about, and how many came each month.
- Related problems.
No business has been found with this problem yet, so the report has no contacts. All sales are final — no refunds. Pricing.