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Subscription cannot be cancelled, billing continues

Customers cannot cancel their Figmentor subscription and keep getting charged after cancelling or deleting the account.

Tier II · Emerging Problems that are still building up.

4 public reports · first reported 8 September 2025 · last reported 6 May 2026

Idea report · $9 · No contacts · All sales final

See a sample idea report

What's going wrong

Site owners who bought the Figmentor WordPress plugin report that they could not cancel their subscription, either through the account or by deleting it.

AI-assisted: written with the help of AI from the reports. The idea report has the full summary.

In the idea report

  • The full summary.
  • The products the 4 reports are about, and how many came each month.
  • Related problems.

No business has been found with this problem yet, so the report has no contacts. All sales are final — no refunds. Pricing.