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Submitted segments disappear and cannot be saved

Manually added segments vanish after a refresh, and labelling work cannot be saved locally or exported.

Tier II · Emerging Problems that are still building up.

3 public reports · first reported 17 September 2025 · last reported 5 June 2026

Idea report · $9 · No contacts · All sales final

See a sample idea report

What's going wrong

Contributors say the segments they marked on a long video were removed after a page refresh, and that they had no way to store them locally, so hours of careful labelling were lost.

AI-assisted: written with the help of AI from the reports. The idea report has the full summary.

In the idea report

  • The full summary.
  • The products the 3 reports are about, and how many came each month.
  • Related problems.

No business has been found with this problem yet, so the report has no contacts. All sales are final — no refunds. Pricing.