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Payment records lack item detail for bookkeeping

Payment records sent to processors carry only an order total, not items or sale type, so bookkeepers must match each sale by hand

Tier I · Proven The best-established problems.

8 public reports · first reported 15 July 2016 · last reported 22 October 2024

Idea report · $19 · No contacts · All sales final

See a sample idea report

What's going wrong

Store owners using several WooCommerce payment gateway extensions report that the payment records sent to processors show only an order number and a total.

AI-assisted: written with the help of AI from the reports. The idea report has the full summary.

In the idea report

  • The full summary.
  • The products the 8 reports are about, and how many came each month.
  • Related problems.

No business has been found with this problem yet, so the report has no contacts. All sales are final — no refunds. Pricing.