Assigned coupons and store credit missing from My Account
Coupons and store credits assigned to a specific customer do not appear in that customer's My Account page
Tier II · Emerging Problems that are still building up.
4 public reports · first reported 25 January 2021 · last reported 19 December 2023
What's going wrong
Stores that issue coupons or store credit to a specific customer, by hand or by category rule, report that the credit never shows up in that customer's My Account page.
AI-assisted: written with the help of AI from the reports. The idea report has the full summary.
In the idea report
- The full summary.
- The products the 4 reports are about, and how many came each month.
- Related problems.
No business has been found with this problem yet, so the report has no contacts. All sales are final — no refunds. Pricing.