Store and sales missing on Meta channels
Stores get no sales from Instagram and Facebook, payments are not captured, and the store does not appear on the channels.
Tier II · Emerging Problems that are still building up.
3 public reports · first reported 8 July 2025 · last reported 23 August 2025
What's going wrong
Some merchants report that they have had no sales since installing the app, even though the store is live.
AI-assisted: written with the help of AI from the reports. The idea report has the full summary.
In the idea report
- The full summary.
- The products the 3 reports are about, and how many came each month.
- Related problems.
No business has been found with this problem yet, so the report has no contacts. All sales are final — no refunds. Pricing.