Stars disappear after updates or on mobile
Star ratings vanish after an update or on mobile, while the vote still records, and owners cannot restore them.
Tier II · Emerging Problems that are still building up.
3 public reports · first reported 1 March 2025 · last reported 4 January 2026
What's going wrong
Site owners report that the stars stopped appearing on their pages, sometimes right after an update, and sometimes only on phones.
AI-assisted: written with the help of AI from the reports. The idea report has the full summary.
In the idea report
- The full summary.
- The products the 3 reports are about, and how many came each month.
- Related problems.
No business has been found with this problem yet, so the report has no contacts. All sales are final — no refunds. Pricing.