Valid subscribers silently excluded from email sends
Email apps wrongly exclude valid subscribers from sending lists with no stated reason and no way for owners to restore them
Tier II · Emerging Problems that are still building up.
3 public reports · first reported 31 May 2019 · last reported 11 January 2026
What's going wrong
Merchants using two different email marketing apps report valid subscribers being dropped from sending lists.
AI-assisted: written with the help of AI from the reports. The idea report has the full summary.
In the idea report
- The full summary.
- The products the 3 reports are about, and how many came each month.
- Related problems.
No business has been found with this problem yet, so the report has no contacts. All sales are final — no refunds. Pricing.